Your Brain in Mind is seeking an experienced Senior Admin Assistant/Practice Manager to join our team in Taringa, QLD ****.
This is a full-time position that plays a crucial operational role in ensuring the smooth and efficient running of our medical practice.
You will be the backbone of our administrative operations, managing day-to-day activities, coordinating with clinical staff, and ensuring that our patients receive exceptional service.
This role is strategic in nature, requiring someone who can manage multiple priorities whilst maintaining the highest standards of professionalism and care.Key responsibilitiesManaging reception and front-desk operations, including greeting patients, scheduling appointments, and maintaining the practice appointment systemCoordinating with clinical staff to ensure efficient patient flow and optimal use of practice resourcesHandling patient enquiries and complaints with professionalism, empathy and discretionProcessing patient documentation, medical records and administrative paperwork in compliance with privacy regulationsManaging practice finances, including invoicing, accounts payable/receivable and financial reportingRecruiting, training and supervising administrative and reception staffMaintaining and updating practice procedures, policies and operational systemsLiaising with external providers, insurance companies and other healthcare organisations on behalf of the practiceEnsuring compliance with healthcare regulations,



privacy laws and practice standardsImplementing and maintaining practice management systems and softwareWhat we're looking forProven experience working as an admin assistant or practice manager within a healthcare or medical settingStrong organisational and time management skills with the ability to multitask effectively in a busy environmentExcellent verbal and written communication skills with a professional and courteous demeanorProficiency in practice management software (competency with Gentu and Zanda is an advantage) and Microsoft Office applicationsKnowledge of medical terminology, healthcare procedures and patient confidentiality requirementsHigh level of attention to detail and commitment to accuracy in all documentationProfessional approach to handling sensitive patient information and maintaining confidentialityAbility to work independently whilst remaining a collaborative and supportive team memberCurrent knowledge of healthcare compliance requirements and privacy legislation (such as HIPAA or equivalent)What we offerYour Brain in Mind is committed to fostering a supportive and collaborative workplace where our team members thrive professionally and personally.
We offer competitive remuneration packages commensurate with experience and qualifications.We prioritise work-life balance and offer adaptable working arrangements where possible to support your wellbeing.
We foster a positive workplace culture that values respect, integrity and excellence, and we are committed to creating an inclusive environment for all employees.About usYour Brain in Mind is a multidisciplinary medical practice that supports clients with cognitive difficulties, including dementia, as well as those with mental health concerns.
Our mission is to create a welcoming, professional environment where clients receive exceptional care and our team members are supported to do their best work.
We are passionate about maintaining the highest standards of clinical practice and operational excellence, and we value integrity, compassion and collaboration in everything we do.
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📌 Senior Admin Assistant/Practice Manager (Brisbane)
🏢 seek.com.au
📍 Brisbane