NSW Government is seeking a Senior Call Centre Representative for a fixed-term contract in Parramatta. You will support customer enquiries across phone, email, and online channels, guiding planning processes and Portal use. The role operates under a 50% hybrid arrangement and standard business hours.
Ideal candidates have at least two years in a contact centre, with solid written and verbal communication, and the ability to navigate multiple systems while delivering high-level customer service.
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📌 Senior Government Call Centre Specialist Hybrid Sydney
🏢 SB Recruitment
📍 Sydney
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