Customer Service Consultant (Sydney)

Customer Service Consultant (Sydney)

25 Sep
|
BuildRight Construction AU
|
Sydney

25 Sep

BuildRight Construction AU

Sydney

ArapidlygrowingAustralianlendingbusinessisbuildingitsSydneyCBDcustomerserviceteamandislookingforpeoplewhocandemonstrategenuinecustomer-facingexperience,strongcommunicationandaconsistentprofessionalapproach.Thisroleisaboutmorethanansweringenquiries.You'llhelpcustomersnavigateimportantfinancialdecisions,keepapplicationsprogressingandmakesureeveryinteractionishandledwithclarity,patienceandaccountability.The OpportunityArapidlygrowingAustralianlendingbusinessisbuildingitsSydneyCBDcustomerserviceteamandislookingforpeoplewhocandemonstrategenuinecustomer-facingexperience,strongcommunicationandaconsistentprofessionalapproach.Thisroleisaboutmorethanansweringenquiries.You'llhelpcustomersnavigateimportantfinancialdecisions,keepapplicationsprogressingandmakesureeveryinteractionishandledwithclarity,patienceandaccountability.Key ResponsibilitiesRespondtoinboundcustomerenquiriesbyphoneandemailSupportcustomersthroughouttheloanapplicationprocessListencarefullytocustomerneedsandprovideclearinformationCoordinatewithinternaldepartmentstokeepapplicationsprogressingFollowupwithcustomersandrelevantpartnersonoutstandingmattersProvideaccurateupdatesandresolvecustomerissuespromptlyMaintaindetailedandaccuratecustomerrecordsWorkacrossmultiplesystemswhilemanagingcompetingprioritiesDeliveraprofessionalandconsistentcustomerexperienceRequirements & EligibilityDemonstratedexperienceincustomerservice,administration,salesoranothercustomer-facingenvironmentStrongverbalandwrittenEnglishcommunicationskillsConfidentandprofessionaltelephonemannerAbilitytolisten,understandcustomerneedsandprovidepracticalsolutionsStrongattentiontodetailandaccuratedata-handlingskillsComfortableworkingwithtechnologyandmultiplecomputersystemsAbilitytoperformeffectivelyinafast-pacedenvironmentGenuineandverifiableemploymenthistorySpecial InstructionsEligibleAustralianworkrights,includingeligibleWorkingHolidayVisaholders.RespondtoinboundcustomerenquiriesbyphoneandemailSupportcustomersthroughouttheloanapplicationprocessListencarefullytocustomerneedsandprovideclearinformationCoordinatewithinternaldepartmentstokeepapplicationsprogressingFollowupwithcustomersandrelevantpartnersonoutstandingmattersProvideaccurateupdatesandresolvecustomerissuespromptlyMaintaindetailedandaccuratecustomerrecordsWorkacrossmultiplesystemswhilemanagingcompetingprioritiesDeliveraprofessionalandconsistentcustomerexperienceDemonstratedexperienceincustomerservice,administration,salesoranothercustomer-facingenvironmentStrongverbalandwrittenEnglishcommunicationskillsConfidentandprofessionaltelephonemannerAbilitytolisten,understandcustomerneedsandprovidepracticalsolutionsStrongattentiontodetailandaccuratedata-handlingskillsComfortableworkingwithtechnologyandmultiplecomputersystemsAbilitytoperformeffectivelyinafast-pacedenvironmentGenuineandverifiableemploymenthistoryEligibleAustralianworkrights,includingeligibleWorkingHolidayVisaholders.Full visa sponsorship available under Australia Subclass ********* Employer Nomination.
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📌 Customer Service Consultant (Sydney)
🏢 BuildRight Construction AU
📍 Sydney

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