Administration Officer - (Fixed Term - 6 Months)Join a dynamic team where your attention to detail and administrative expertise will play a vital role in supporting fire safety initiatives and ensuring the accurate management of critical safety information.Administration OfficerAs an Administration Officer, you will provide essential administrative support to the Fire Safety and Built Workplace Departments.
You will manage permits and applications, maintain accurate records and databases, respond to enquiries, and coordinate key administrative processes.
Success in this role requires strong attention to detail, excellent customer service skills, and the ability to manage multiple priorities while working collaboratively with stakeholders across FRV.Functional AccountabilitiesProvide high-level administrative support, including reports, correspondence, research, invoicing, and paymentsProcess and assess permits and applications in line with policies, regulations, and proceduresDeliver responsive customer service and advice to internal and external stakeholdersManage departmental mailboxes, urgent requests, and workflow prioritisationDevelop and maintain templates, forms, reports, and administrative documentationMaintain accurate records, files, and data across EDRMS and job tracking systemsEnsure document compliance, record accessibility, and effective information managementPerform general administrative duties and support departmental projects as requiredThe TeamThe Community Safety team plays a vital role in enhancing fire safety and community resilience across Victoria.
Working closely with industry,



government and key stakeholders, the team supports safer built environments through fire safety initiatives, evidence-based programs, policy development, safety reform and false alarm reduction strategies.
Through collaboration, research and advocacy, the team helps drive continuous improvements that protect communities and support operational firefighters.What's in it for youAccess to Rostered Day/s OffFlexible work arrangements may be availableUniquely rewarding work in the service of the Victorian communityCareer and professional developmentEnterprise Agreement salary increasesSalary sacrifice options (ie. novated lease or superannuation)An unrivalled suite of physical and mental health and wellbeing support servicesAccess to an annual sports voucherCorporate Clothing Allowance (conditions apply)Free access to gym facilities (conditions apply)What you will need to SucceedExcellent attention to detail and the ability to maintain accurate records and process information with a high degree of accuracyCertificate IV or Diploma in Business Administration, Business Management, or a related discipline is desirableStrong verbal communication skills, with the ability to provide clear,



professional and customer-focused assistance to a diverse range of stakeholdersWell-developed written communication skills, with the ability to prepare accurate correspondence and documentationDemonstrates accountability for delivering quality work on time and can be relied upon to work independentlyProven ability to effectively manage competing priorities, meet deadlines and deliver high-quality outcomes with minimal supervisionFire Rescue Victoria (FRV) is a modern fire and rescue service dedicated to meeting the needs of twenty-first century Victoria.
With a workforce of over 4,500 highly committed employees, FRV serves and protects communities across Melbourne and Victoria's major regional centres.In delivering this service, we are guided by our core values of teamwork, integrity, respect and accountability.
These values underpin everything we do and shape our organisational culture.
We are seeking candidates who are committed to embodying these principles in their work and behaviours.FRV is an inclusive employer and encourages applications from people of all backgrounds, including individuals of all ages, genders, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, people with disability, and people of diverse gender identities and sexualities.FRV's standard practice is to appoint at the advertised salary level.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa to apply for this position.
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📌 Administration Officer - (Fixed Term - 6 Months) (Melbourne)
🏢 Fire Rescue Victoria
📍 Melbourne