Premier Services Group Aust & NZ Pty Ltd – Huntingwood NSWPremier HVAC is a subdivision of Premier Services Group and is an established mechanical provider delivering service, maintenance, installation and project works for our large, ever growing customer base.Premier HVAC is an Australian Arctick authorised, HVAC&R; company that specialises in all aspects of mechanical services, air conditioning, ventilation, and refrigeration.
A customer based company, with a wide range of sectors including hotels, retail, hospitals, data centres, logistics, temperature-controlled warehousing, sporting venues and many more.The RoleWith continual growth, we are seeking to employ a highly motivated Service Administrator to join the team.
Ideally you will be organised, have an eye for detail and a passion for customer service.
As a member of the NSW Service Team, you will assist in the below key responsibilities:Review of subcontractor and supplier bills and service reportsDispatch invoices promptly to meet end of month deadlinesMonitor Uptick software daily to log any jobs, update tasks,



and assist Service in managing workflowAssist in management of communications with clients and internal staff via email or phoneCoordinate planned routine maintenance and urgent call outs across multiple commercial sites as neededMaintain real-time records of customer data and assist in monitoring job progress, technician productivity, and service KPIsLiaise with clients to confirm appointments, access requirements, and day to day requestsGenerate service reports, compliance documentation, and client updates as neededThe successful candidate will possess the following attributes:2 years minimum experience working within Administration or ServiceExperience with Uptick software (highly preferred)Excellent communication skills, both verbal and written, with a professional and friendly phone mannerOutstanding attention to detail, organisation skills and an ability to balance and prioritise urgent work during busy periodsAbility to maintain harmonious working relationships with colleagues and customers and contribute to a friendly working environmentIntermediate computer & typing skills (Outlook, Word, Excel)Ability to work cohesively within a rapid paced, dynamic team environmentBe willing to undergo a national police background check prior to employmentPlease note that we do not require recruitment agencies to contact us for this role
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📌 Service Administrator (Sydney)
🏢 Premier Services Group Aust & NZ
📍 Sydney