Want to improve Australia's heart health?
Our team is our impact and our future.
Join something special at Advara HeartCare.Our Best Starts with You!
At Advara HeartCare, we're united by one purpose - to improve Australia's heart health.As Australia's largest privately owned cardiology provider, with more than 90 centres and over 100 cardiologists nationwide, we've spent more than 20 years delivering exceptional cardiovascular care.
We're proud of our reputation for clinical excellence, innovation and outstanding patient experiences, and we're continuing to build something even better.We know our success is driven by our people.
That's why we're committed to creating a workplace where you feel supported, valued and empowered to thrive.Your Impact, With UsAs our valued Patient Services Officer (Medical Receptionist), you'll provide warm, professional, and efficient administrative support across our busy Balwyn clinic.
Travel between Advara HeartCare sites is an essential part of this role, and you may also be required to provide short-term administrative support at other practices when needed.You'll be the first point of contact for many of our patients, helping ensure their experience is smooth, respectful, and informed making a meaningful difference from the moment they walk through the door.You'll make a meaningful impact by:Managing appointment bookings, rescheduling, and patient communicationsLiaising with hospital staff, doctors, and clinical teamsChecking patient GP referrals and Medicare data for accuracyAnswering incoming calls promptly and professionallyProcessing billing and receipting for patient accounts, including Medicare and DVASupporting the team with efficient use of our Health Track systemWhat You'll BringTo succeed in this role, you will have:Experience in administration or customer service,



ideally in healthcare or aged careStrong time management and prioritisation skillsExcellent communication skills with the ability to support patients sensitivelyConfidence in billing/receipting medical accounts (Medicare and DVA experience preferred)Ability to work independently and as part of a team in a fast-paced environmentWe would also love you to have:A calm, professional attitude and a positive approach to fluctuating workloadsA collaborative mindset and a commitment to continuous improvementHigh attention to detail and comfort with clinical administration softwareWhy Advara HeartCareWe're a values-driven organisation where every person matters.
Because whatever your role here, you are our impact and you are our future.At Advara HeartCare, we care, we work together, we advance, and we deliver.
When you join us, you'll discover meaningful work, a welcoming and supportive team culture, and the opportunity to help shape our journey to something that is even better.Here are some of the things we hope you'll love about working with us:Your impact, with us - Help improve patient care and outcomes across AustraliaYour growth, with us - Access learning and development opportunities in a rapid-growing organisationYour voice, with us - Be heard, valued, and part of something biggerYou'll also enjoy:Working with a nationally respected team of healthcare professionalsFlexible work arrangements where possible to support work-life balancePerformance-based recognition and support for career progressionAccess to salary packaging and wellbeing initiativesReady to shape our future while building yours?
Join Advara HeartCare and achieve more than you ever thought possible.Advara HeartCare is an Equal Opportunity Employer that values the diversity of its people.
We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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📌 Patient Services Officer / Medical Receptionist (Melbourne)
🏢 Advara HeartCare
📍 Melbourne