Join a Leader in Fire Protection ServicesARA Fire is one of Australia's leading providers of fire protection and life safety solutions, delivering service, maintenance, projects and minor works across a diverse range of clients and industries.We are currently seeking a highly organised and proactive Administration Coordinator to join our Geelong team.
This is a varied and quick-paced role supporting both our Service and Minor Works departments, providing critical administration and coordination support to ensure the smooth delivery of work to our customers.If you thrive in a busy environment, enjoy juggling multiple priorities and take pride in delivering exceptional customer service, we'd love to hear from you.About the RoleAs our Administration Coordinator, you will be the central point of coordination between customers, technicians, project teams and suppliers.
Your days will be varied and will include scheduling works, managing service administration, coordinating documentation and supporting financial processes.Key ResponsibilitiesSchedule and coordinate service and minor works activitiesRaise and receipt Purchase OrdersPrepare invoices and process progress claimsManage incoming customer calls and enquiriesMonitor and respond to the Service InboxPrepare manuals,



handover documentation and client recordsMaintain accurate records within Uptick and other internal systemsProvide administrative support to operational teamsAssist with customer service and stakeholder communicationsSupport reporting and general office administration activitiesAbout YouTo be successful in this role you will have:Previous experience in administration, service coordination, scheduling or a similar roleStrong organisational and time management skillsExcellent communication and customer service skillsHigh attention to detail and accuracyIntermediate to advanced Microsoft Excel and Word skillsAbility to work independently and manage competing prioritiesExperience using service management or scheduling software (Uptick experience highly regarded)A proactive, positive and team-focused attitudeWhat We OfferSecure, full-time position with an industry-leading organisationSupportive and collaborative team cultureOpportunities for career development and growthModern Geelong office locationDiverse and engaging role with variety every dayAccess to ARA Group employee benefits and wellbeing initiatives
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📌 Administration Coordinator (Geelong)
🏢 ARA FIRE PROTECTION SERVICES
📍 Geelong