Customer Experience Lead — Jewellery Engagement & Sales Newcastle City Council

Customer Experience Lead — Jewellery Engagement & Sales Newcastle City Council

26 Sep
|
Kate and Kole
|
Newcastle City Council

26 Sep

Kate and Kole

Newcastle City Council

Kate & Kole Pty Ltd, an Australian-made fine jewellery studio based in Newcastle, seeks a customer-enquiries specialist to own and nurture conversations across live chat, Instagram and email. You will guide clients to the right team, coordinate appointments, and drive sales while preserving a memorable brand experience.

You will engage across engagement, wedding, fine jewellery, repairs and after-sales inquiries, ensuring productive, warm communication and timely follow-ups.
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📌 Customer Experience Lead — Jewellery Engagement & Sales Newcastle City Council
🏢 Kate and Kole
📍 Newcastle City Council

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