Turn First Visits into Lifelong MemoriesEvery day at Gumbuya World, families create memories they'll treasure forever.
We're looking for a passionate Membership & Loyalty Specialist to help turn those first-time visits into annual traditions.You'll drive membership growth, renewals and guest engagement through exciting campaigns, member experiences and data-driven insights that keep guests coming back for more adventure.What You'll DoGrow membership and annual pass salesDrive renewals, retention and member engagementCreate exciting campaigns, offers and member communicationsDeliver exclusive member events and experiencesAnalyse guest behaviour and identify growth opportunitiesManage loyalty reporting,



CRM data and member insightsWork closely with Marketing and Guest Services to enhance the member experienceSource potential partners for membership offersAbout YouExperience in memberships, loyalty, CRM, guest services or marketingPassionate about creating exceptional customer experiencesStrong communication and relationship-building skillsOrganised, proactive and commercially mindedComfortable using data to drive resultsWhy Gumbuya World?
Victoria's largest adventure destinationBe part of a growing membership programCareer development opportunitiesTeam events, celebrations and staff perksHelp families create memories that last a lifetime
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📌 Membership & Loyalty Specialist (Melbourne)
🏢 Gumbuya World
📍 Melbourne