At Foundever, we're a global leader in customer experience, with 170,000+ people supporting some of the world's biggest brands.
We're a place where people start careers, not just jobs.
We provide full training, ongoing support, and real opportunities to grow.About the roleJoin our banking customer service team and help customers with everyday enquiries.
You'll be supported every step of the way with structured training and coaching.What You'll Be DoingAnswer inbound customer calls (no sales)Help with customer's banking related queries including fraud, dispute, credit card and business bankingUse multiple systems to find solutionsProvide accurate and skilled supportWhat We're Looking ForCustomer service or banking experience desirable (retail, hospitality,



call centre - all welcome!)Positive attitude and willingness to learnNo sales - 100% customer servicePenalty rates for week-end work, public holidays or overnight workPaid birthday off (conditions apply)Additional annual leaveMonthly performance bonuses ($300 to $500 per month)Career progression opportunitiesSupportive team environmentOngoing coaching and supportEmployee discounts & perksFull-time availability required during trainingMust have Australian work rightsBackground check (including police check) required
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📌 Call Centre Representative (New South Wales)
🏢 Foundever
📍 New South Wales