Body Science International – Burleigh Heads QLD
The National Account Manager – Pharmacy is responsible for managing Body Science's (BSc) commercial, category and marketing strategy plus customer relationships across the national pharmacy channel with particular focus to Sigma / Chemist Warehouse (CWH).
The role exists to deliver sustainable revenue, profit and market share growth by developing strong strategic partnerships with key pharmacy customers.
The National Account Manager will take end-to-end management of their customers, including joint business planning, ranging, pricing, promotional programs, trade investment, forecasting, marketing support and execution.
Key responsibilities
Champion BSc's relationships with key national pharmacy customers, particularly CWH, and relevant wholesale, banner and buying group partners
Develop clear annual customer strategies aligned with BSc's overall commercial and brand objectives
Build strong, trusted relationships with customer buying, category, marketing, retail media and senior leadership teams
Develop Joint Business Plans that establish shared growth objectives, priorities, investment and measures of success
Manage revenue, gross margin and customer profitability across key pharmacy accounts
Develop annual customer budgets, forecasts and commercial plans
Manage customer trading terms, rebates, promotional investment, co-operative marketing and other customer expenditure




Manage customer negotiations relating to pricing, trading terms, promotional programs, ranging and commercial agreements
Manage customer range reviews, new product submissions and range expansion opportunities
Develop the annual promotional and activation calendar for assigned pharmacy customers in conjunction with Marketing team
About you
Demonstrated National Account Management experience within FMCG, pharmacy (CWH specifically), with a strong understanding of health, wellness, sports nutrition or a related consumer products industry
Demonstrated ability to develop customer strategies and Joint Business Plans that deliver profitable growth
Robust commercial and financial capability, including experience managing revenue, margin, trade spend, promotional investment and customer profitability
Proven negotiation skills and experience managing complex commercial agreements and trading terms
Strong analytical capability with the ability to translate customer, shopper and category data into commercially actionable strategies
Experience leading range reviews, new product presentations and major customer negotiations
Strong understanding of promotional planning, trade marketing and retailer activation
Excellent relationship management, communication and presentation skills
Bachelor's degree in Business, Commerce, Marketing or related discipline preferred
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📌 National Account Manager - Pharmacy (Gold Coast)
🏢 Body Science International
📍 Gold Coast