At Hikma House, we're passionate about providing high-quality, culturally responsive support that empowers people with disability to participate in their communities and live with greater independence.We're looking for an Operations and Administration Officer to join our team in Brunswick.
You'll support our day-to-day operations, maintain accurate records and help ensure our services meet NDIS and organisational requirements.If you're organised, approachable, detail-focused and enjoy contributing to a purpose-driven team, we'd love to hear from you.Employment basis: Casual- Full time (possibility for permanent)Classification: Award-based – Social and Community Services EmployeeThe RoleAs an Operations and Administration Officer, you'll help keep Hikma House's daily operations running smoothly.You'll be a key point of contact for staff, participants and external stakeholders while supporting administration, documentation, scheduling and compliance activities across the organisation.This is a varied and fast‐paced role that combines office administration, stakeholder communication,



service coordination and compliance support.RequirementsPrevious experience in an office or administration roleStrong attention to detail and accurate record-keepingQuick learner with the ability to understand new systemsStrong organisational and time-management skillsClear written and verbal communicationAbility to manage competing priorities in a fast-paced environmentProactive, reliable and team-focusedAbility to handle confidential information appropriatelyProficiency in Microsoft Word, Excel and OutlookExperience using ShiftCare, ELMO or similar systemsKnowledge of NDIS processes and compliance requirementsExperience working within disability or community services (highly regarded)What's In It for You?
A varied role where no two days are the sameThe opportunity to contribute to high-quality disability servicesExperience across operations, administration, compliance and service deliveryA cooperative and culturally diverse working environmentOpportunities to strengthen your knowledge of the NDIS and disability-services sectorQuestions?
For any questions about the position, please contact:Amrit Kaur our People and Culture Specialist on.Join Hikma House and help us deliver organised, responsive and participant-focused disability support.
We'd love to hear from you.
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📌 Operations & Administration Officer (Melbourne)
🏢 Hikma House
📍 Melbourne