BOOKINGS CO-ORDINATOR - Container TransportPaddock to Port is a Container Management & Transport business based in the western suburbs of Melbourne.
We offer a range of services for our clients, from container management to quarantine and warehousing.About the RoleWe are currently looking for a super motivated and relationship-focused Bookings Co-ordinator – Container Transport to join our transport team.
In this role, you'll be responsible for co-ordinating bookings and managing customer relationships.
You'll work closely with our fleet allocation team to deliver exceptional customer service.Key ResponsibilitiesManage emails, transport and freight bookings (data entry) and customer enquiriesProvide courteous, helpful and professional service to our customers at all timesBuild and maintain strong,



long-term relationships with existing clientsAct as the primary point of contact for customer enquiries and supportCoordinate with internal teams to ensure timely and accurate delivery of transport servicesMonitor client satisfaction and proactively resolve issuesMaintain accurate customer records using the CRM systemAbout YouPrevious experience in the transport industry in bookings and customer servicesA proactive attitude with robust problem-solving skillsHigh attention to detailHighly organised with strong time management skillsProven ability to multi-taskCommercial awareness with a customer-first approach.Proficiency in Microsoft Office and CRM systems.
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📌 Bookings Co-Ordinator - Container Transport (Melbourne)
🏢 Paddock to Port
📍 Melbourne