Join a Team That Makes a DifferenceWe're looking for an enthusiastic and reliableWarehouse & Customer Support Assistantto join our growing team in the Sexual Health & Wellbeing industry.This is a varied, hands-on role that combines warehouse operations with day-to-day support for our sales and customer service teams.
No two days are quite the same, which makes it perfect for someone who enjoys variety, takes pride in their work, and isnt afraid to roll up their sleeves when needed.If youre comfortable working in an open-minded, professional environment, have a great attitude, robust attention to detail, and enjoy being part of a supportive team, we'd love to hear from you.About the RoleAs our Warehouse & Customer Support Assistant, youll play an important role in keeping our business running smoothly.
You'll help ensure customer orders are picked, packed, and dispatched accurately while also assisting with administrative and sales support tasks throughout the day.This is an excellent opportunity for someone who enjoys balancing computer-based work with hands-on warehouse duties.What You'll Be DoingWarehouse OperationsPick, pack, and dispatch customer orders accurately and efficientlyPrepare shipping documentation and labels in line with carrier requirementsBook freight through online portals and upload bulk order files (CSV)Print labels, manifest shipments, and prepare orders for collectionUpdate tracking information within inventory management systemsReplenish picking locations to maintain stock availabilityAssist with stock takes and inventory accuracyMaintain a clean, organized,



and safe warehouse environmentAdministration & Team SupportProvide day-to-day administrative support to the sales teamAssist with order processing and customer-related administrationUpdate records and maintain accurate system informationSupport operational improvements and general business activities as requiredHelp ensure smooth communication between warehouse and office functionsSafety & ComplianceOperate warehouse equipment safely, including pallet jacks, trolleys, and scannersFollow workplace health, safety, and manual handling proceduresReport hazards, incidents, damaged stock, or safety concerns promptlyContribute to maintaining a positive and safety-focused workplace cultureAbout YouWeres more interested in finding the right person than the perfect résumé.
If you bring a positive attitude, reliability, and a willingness to learn, youll fit right in.Yourselves ideally have:Strong computer skills, particularly in Microsoft Excel and online systemsExcellent communication skills, both written and verbalStrong attention to detail and a proactive approach to problem-solvingThe ability to work independently and as part of a teamA positive, can-do attitude and strong work ethicA dependable attendance and punctuality recordThe ability to work on your feet and safely lift to 14kgGood organizational skills and the ability to stay calm under pressureBonus Points For:Previous warehouse or logistics experienceExperience with freight booking platformsRequirements:Full Australian working rightsAvailability for an immediate startSteel-capped boots and high-visibility clothing (PPE)What We OfferMonday to Friday schedule - enjoy your weekendsFriendly, supportive, and inclusive team cultureA workplace that values diversity, respect, and open-mindednessOpportunities to learn new skills and grow with the businessA stable and growing industry with meaningful products and servicesA safe and well-maintained working environmentBe part of a business that's helping people live healthier, happier lives while enjoying a positive workplace where your contribution truly matters.
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📌 Warehouse & Customer Support Assistant (Melbourne)
🏢 Calvista Australia
📍 Melbourne