frank green is seeking Customer Experience Agents to support customers during the peak Christmas period.
You will engage with customers across email, live chat, phone and social media to ensure a genuinely positive experience.You'll handle product questions, deliveries, refunds, replacements, and order issues while collaborating with Digital, Marketing and Operations to resolve problems.
A positive, customer-first mindset is essential.
#J-*****-Ljbffr
📌 Holiday Customer Experience Specialist — Hybrid, Eco Brand (Melbourne)
🏢 Frank Green
📍 Melbourne
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