Job Description

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Noble Toyota is part of the 4K Automotive Group, a trusted and family-operated business delivering outstanding customer service across Canterbury-Bankstown region. We pride ourselves on delivering exceptional customer experiences and high-quality vehicles.

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We’re looking for an enthusiastic and customer-focused Service Advisor to join our high-performing team in our Toyota Service team in Chullora. This is an exciting opportunity for someone looking to kick-start their automotive career!

About the Role n

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Act as the first point of contact for service customers, delivering a welcoming and professional experience.
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Accurately assess and document customer concerns and vehicle issues.
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Recommend appropriate services and repairs, providing explicit and transparent explanations.
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Prepare detailed repair orders and maintain accurate records in the dealership management system.
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Liaise with workshop technicians to coordinate and prioritise repair work.
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Provide timely and proactive updates to customers throughout the service process.
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Handle customer inquiries, feedback, and complaints with professionalism and empathy.
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Promote dealership maintenance plans, warranty services, and aftercare options.
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Maintain compliance with manufacturer service processes and warranty procedures.
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Support service department operations in achieving daily productivity and efficiency targets.
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Hours: 7:30am to 5pm Monday to Friday. Who Are You? nn
Strong verbal and written communication skills
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Excellent interpersonal skills and emotional intelligence
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Ability to manage multiple priorities in a rapid-paced setting
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Basic automotive knowledge; willingness to learn essential
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Commitment to teamwork, customer satisfaction, and continuous improvement
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Valid NSW Driver’s Licence
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Why Join us? n

4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:

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Reward and recognition programs - celebrating milestones, service awards, and birthdays.
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Staff referral bonuses and team perks
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Ongoing career development through internal training and manufacturer-accredited programs
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Employee Assistance Program (EAP)
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We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.

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📌 Trainee Service Advisor New South Wales
🏢 Noble Automotive
📍 New South Wales