We are seeking a highly organized, mature and friendly individual to join Ivanhoe Medical Clinic as a Casual Medical Receptionist.
A committed approach with a warm smile and genuine care factor is essential in providing an exceptional circle of patient care, while simultaneously maintaining a pleasant, yet highly functional team setting.As the first point of contact for patients, you will play a vital role in ensuring their experience is positive and efficient.
Your responsibilities will include greeting patients, scheduling appointments, managing phone calls, maintaining patient records, and providing excellent customer service.
The ideal candidate should have excellent communication skills, attention to detail,



and the ability to multi-task effectively in a fast-paced medical environment.Skills:A fast learner with excellent verbal and written communication skillsStrong organizational skills with attention to detailAbility to handle multiple tasks simultaneouslyExperience as a Medical Receptionist and/or basic knowledge of medical terminology is preferredMust be proficient with computer skills (MS Office Suite)Exceptional interpersonal skillsAbility to maintain confidentialityResponsibilities:Greet patients warmly upon arrival and ensure they feel comfortable throughout their visitSchedule appointments accurately, handling busy phones and managing inquiries appropriatelyManagement of patient recordsFinancial management - accounts collection and arrearsMaintain cleanliness and organization of reception area and practice throughout, include stock control managementCollaborate with medical staff and/or other team members regarding any changes in appointment schedules or urgent patient needsHandle incoming/outgoing mail efficiently including sorting correspondence/documents
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📌 Medical Receptionist- Ivanhoe (Melbourne)
🏢 Qualitas Health
📍 Melbourne