The Strategic Account Manager is a direct sales role managing renewals, cross-sell and upsell opportunities.This role is responsible for managing and growing tier 1 client accounts, acting as a trusted partner to help customers maximise the value of Shootsta's video tech platform and services.Key responsibilitiesManage client renewals (12 and 24 months)Develop account plans and lead regular client meetingsIdentify upsell and cross-sell opportunities within existing accountsCoordinate with internal teams to deliver solutions that align with client goalsAnalyze data and interpret account performance metricsTranslate insights into actionable recommendationsEngage stakeholders at multiple levels through communication, presentation, and negotiationAbout you3-5+ years managing enterprise sales cycles, particularly with a SaaS, PaaS or subscription styled modelDemonstrated experience in account management, client relationship management, or customer success, ideally with strategic or enterprise-level accountsSkills in consultative selling, business development, and identifying upsell and cross-sell opportunities within existing accountsAbility to analyze data, interpret account performance metrics,



and translate insights into actionable recommendationsStrong communication, presentation, and negotiation skills, with the ability to engage stakeholders at multiple levelsExperience working with SaaS platforms, digital media, or video production services is highly beneficialOrganisational and project management skills, including managing multiple accounts, deadlines, and internal stakeholdersComfort collaborating in a fast-paced, creative setting and adapting to evolving client needsBachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experienceAbout usShootsta is a global video technology platform that helps organisations scale their video content through an integrated suite of apps and professional services.
The company's purpose is to simplify video for all businesses by removing production barriers and enabling teams to create quality, on-brand video content.
Shootsta's tools and expert support empower clients to communicate clearly, tell impactful stories, and drive business outcomes through video.
#J-*****-Ljbffr

📌 Strategic Account Manager (Sydney)
🏢 Shootsta
📍 Sydney