Location Chatswood Westfield,1 Anderson Street,Chatswood, NSW, ****,AustraliaJob Category RetailDescriptionRole PurposeThe Assistant Boutique Leader plays a key role in supporting the Boutique Leader to deliverexceptional customer experiences, strong commercial outcomes and a positive, values-led teamculture.This role is hands-on, customer-facing and coaching-focused - helping bring the SHEIKE brand to lifeon the shop floor, supporting day-to-day Boutique leadership, and acting as a role model for service,styling and selling experience.Living the SHEIKE ValuesAt SHEIKE, how we lead matters just as much as what we achieve.Stay CuriousSeeks to understand Boutique performance and customer behavioursAsks thoughtful questions and actively learns through feedback andcoachingBuilds confidence in interpreting basic sales and conversion dataSpark ConnectionCreates warm, genuine connections with customers and team membersSupports a welcoming and inclusive Boutique environmentLeads with empathy, positivity and clear communicationShape TomorrowTakes ownership of personal development and leadership growthSupport change initiatives and new ways of working in BoutiqueContributes ideas that help improve customer experience and performanceKey ResponsibilitiesCustomer Experience & Service LeadershipDeliver consistently high-quality customer experiences aligned to the SHEIKEbrandLead by example with genuine greetings,



confident styling and fitting roomengagementSupport the Boutique Leader in coaching the team on service and sellingbehavioursAct as a point of escalation for customers in the absence of the Boutique LeaderConversionAverage Transaction Value (ATV)This includes:Understanding daily and weekly performance trendsSupporting team focus on conversion and add-on sellingReinforcing commercial priorities on the Boutique floorSupport onboarding and training of current team membersProvide day-to-day coaching and feedback to stylistsAssist with performance conversations and recognition momentsStep into a leadership role when the Boutique Leader is off the floorWages & Rostering (Support)Support effective rostering aligned to traffic and service needsAssist with wage control through strong floor leadership and productivityEnsure time and attendance processes are followed accuratelySupport opening and closing procedures as requiredStock Integrity & Loss PreventionSupport stock accuracy through strong adherence to processesRole model loss prevention behaviours and standardsAssist with stock movements, deliveries and transfersEscalate stock concerns or discrepancies to the Boutique LeaderVisual & Operational ExcellenceMaintain strong visual standards aligned to VM directionEnsure fitting room, shop floor and back-of-house areas are clean andorganisedSupport execution of campaigns, promotions and sale activityBe proactive in identifying and addressing standards opportunitiesIs a trusted second-in-charge within the BoutiqueLeads confidently on the floor and during peak tradeBuilds strong relationships with customers and team membersSupports the Boutique Leader in driving results and cultureIs developing capability toward future Boutique LeadershipKey Capabilities & SkillsExperience in a customer-facing retail environmentPassion for styling, selling and customer connectionStrong communication and interpersonal skillsEmerging leadership capability with a growth mindset
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📌 Assistant Boutique Leader- Chatswood (New South Wales)
🏢 Sheike
📍 New South Wales