Copy of Support Worker – Inner West & Eastern Suburbs
Location: Dulwich Hill, Coogee, Burwood & surrounding suburbs, NSW Type: Casual & Part Time Position: Support Worker – Supported Independent Living (SIL) & Community Participation
Location: Dulwich Hill, Coogee, Burwood & surrounding suburbs, NSW Type: Casual & Part Time Position: Support Worker – Supported Independent Living (SIL) & Community Participation
Summary
Golden Heart Services is seeking compassionate and reliable Support Workers to join our growing team across Inner West and Eastern Suburbs locations.
This role involves supporting individuals with psychosocial disabilities, intellectual disabilities, and autism in both Supported Independent Living (SIL) and community settings.
We are looking for individuals who are calm, emotionally resilient, and committed to delivering person-centred, trauma-informed care.
Responsibilities
Provide emotional, behavioural, and physical support to participants
Assist with daily living activities including personal care, hygiene, and meal preparation
Support participants with community access, appointments, and skill-building activities
Administer medication in line with care plans and training
Implement positive behaviour support strategies and de-escalation techniques
Maintain accurate documentation and progress notes
Communicate effectively with families, support coordinators, and clinical teams
Monitor and report changes in participant wellbeing or behaviour
Promote a safe, consistent, and supportive environment
Key Requirements




Current First Aid & CPR certification
NDIS Worker Screening Check (or willingness to obtain)
Valid driver's licence (strongly preferred)
Availability across a rotating roster including weekdays and a mix of shift types
Willingness to work across SIL and Community Participation supports
Desired Experience & Skills
Experience supporting individuals with: Psychosocial disabilities (mental health) Intellectual disability and/or Autism Spectrum Disorder (ASD) Trauma-informed care and complex behaviours Co-occurring presentations (e.g. mental health and substance use)
Strong behavioural support and de-escalation skills
Medication administration competency (highly desirable)
Manual handling and personal care experience
Understanding of NDIS Practice Standards and Code of Conduct
About You
You are:
Empathetic, patient, and non-judgmental
Reliable, punctual, and adaptable
Confident working with individuals with complex or high-support needs
A robust communicator with good documentation skills
Able to maintain professional boundaries and sound judgement
Qualifications
Minimum: High School Certificate (or equivalent)
Preferred: Certificate III or IV in Individual Support, Disability, or Community Services
Further study in disability, mental health, or related fields is advantageous
What We Offer
Flexible casual and part-time opportunities
Ongoing training and development
Supportive team environment
Opportunity to work across multiple service streams
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📌 Copy Of Support Worker – Inner West & Eastern Suburbs (New South Wales)
🏢 Golden Heart Services
📍 New South Wales