Job Description
Willoughby City Council is seeking a Customer Service Coordinator for Willoughby Leisure Centre in a full time role. You will drive membership growth, enhance member experiences and oversee high-quality customer service delivery.
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Reporting to the Customer and Programs Team Leader, you will manage the membership journey from enquiry to retention, coach a team of Customer Service Officers and lead initiatives to boost sales and engagement while supporting community participation in health and
📌 Membership Growth & Engagement Lead (New South Wales)
🏢 Willoughby City Council
📍 New South Wales
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