Front Desk Receptionist / Patient Care CoordinatorDiem Dental – East MelbourneAt Diem Dental, we believe dentistry should be thoughtful, ethical, highly personalised, and focused on long-term health and quality of life.We are a bespoke practice committed to delivering comprehensive, science-based dentistry with genuine care, attention to detail, and an exceptional patient experience.
Our patients value trust, comfort, quality, and relationships — and so do we.We are looking for an experienced and mature-minded Front Desk Receptionist / Patient Care Coordinator who brings warmth, professionalism, initiative, and strong character to our team.This is not a "transactional" front desk role.You will play an key part in helping patients feel cared for, understood, and supported throughout our journey with us.What We ValueWe are seeking someone who:Naturally creates warmth and connection with patients and team membersIs ethical, trustworthy, dependable, and takes pride in doing things properlyHas a positive outlook and approaches challenges with calmness and solutionsEnjoys learning, improving, and growing professionallyUnderstands the importance of communication, detail, and patient experienceWorks collaboratively and contributes to a supportive,



respectful cultureAbout the RoleYou will be responsible for:Welcoming and caring for patients with professionalism and empathyManaging appointments, communication, and patient coordinationSupporting the clinical team and contributing to smooth daily operationsHelping maintain a calm, organised, high-standard environmentBuilding long-term relationships with patients through genuine care and serviceWhat We OfferA highly regarded East Melbourne practice with a loyal and appreciative patient baseA supportive and respectful team cultureAn environment focused on quality, growth, and continuous improvementLong-term career stability and professional developmentModern systems and a well-organised practice$***** per hour full time depending on experienceExperiencePrevious dental reception experience is strongly preferred.Experience with high-level customer service, patient coordination, or premium service environments will also be highly regarded.If you are someone who values professionalism, meaningful patient care, and being part of a team striving for excellence, we would love to hear from you.
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📌 Front Desk Reception (Melbourne)
🏢 Diem Dental in East Melbourne
📍 Melbourne