Key responsibilitiesProviding exceptional customer service to customers throughout the service processManaging customer enquiries, bookings and appointmentsCoordinating service jobs with technicians and the workshop teamMaintaining accurate job and customer recordsPreparing and processing service documentation, invoices and other administrationFollowing up outstanding jobs, parts and customer requirementsKeeping customers informed of job progress and expected completion timesLiaising with technicians, service managers,



parts and other departmentsManaging multiple tasks and priorities in a busy environmentGeneral service centre administration and supportAbout youPrevious experience working in a mechanical or automotive service centre – essentialStrong administration and organisational skillsExceptional customer service and communication skillsThe ability to confidently communicate with customers, technicians and managementExcellent attention to detailStrong computer and administrative skills.
Accounts Payable / Receivable experience an advantageThe ability to prioritise and manage multiple jobs at onceA proactive, solutions-focused approachThe ability to work effectively in a quick-paced environmentExperience with caravan servicing or the caravan industry will be highly regarded
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📌 Service Centre Administration & Customer Service (Queensland)
🏢 Titanium Caravans
📍 Queensland