Reservations Coordinator | Margaret FamilyJoin one of Sydney's most exciting hospitality groups in a pivotal role, coordinating reservations and bespoke events across our renowned venues in Double Bay.About UsThe Margaret Family is the hospitality group led by celebrated chef Neil Perry, bringing exceptional food, service, and a philosophy of care to the Double Bay community.
Our group includes multiple venues known for their warmth, professionalism and standout dining experiences.We are growing - and looking for an enthusiastic and highly organised Reservations Coordinator to be the face of our booking and event experience.Your RoleAs our Reservations Coordinator, you will:Manage all daily reservations across our venuesTrack bookings,



confirmations and correspondenceUphold premium service standards at every guest touchpointWhat We're Looking For2+ years' experience in a reservations coordination role within similar calibre restaurantsA confident communicator with excellent phone and email etiquetteStrong organisational skills and attention to detailExperience with SevenRooms and Triple Seat preferredCalm under pressure and solution-orientedPassion for food, events and delivering exceptional guest experiencesAvailability to work weekends and early eveningsWhat We OfferCompetitive hourly rate + tipsApproximately 30 hours & 5 days per week, Wednesday to Sunday.Career development opportunities within a growing hospitality groupWork closely with industry leaders and passionate professionalsStaff benefits - dining discounts across the group, supportive team cultureA beautiful Double Bay location and agile work environmentIf you have any questions related to the role, please email Applications will be reviewed as they are receivedScreening QuestionsDo you have experience in a similar role?
Describe your customer service experienceDo you have a Responsible Service of Alcohol (RSA)?
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📌 Reservations Coordinator (Sydney)
🏢 The Glen Hotel Pty
📍 Sydney