Job Description
NSW Ombudsman is seeking a Senior Review Officer (Clerk Grade 9/10) to lead system reviews of complaint handling across NSW public authorities. The role involves preparing statutory notices, benchmarking against standards, and drafting high-level reports for agencies and Parliament.
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The SRO will supervise a direct report, apply sound judgement to identify improvements, and foster stakeholder relationships while working in a hybrid arrangement with flexible schedule.
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📌 Senior Review Officer: Hybrid System & Complaint Oversight (New South Wales)
🏢 NSW Ombudsman
📍 New South Wales
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