Job Description
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For over 35 years, Ham Kerr Propertyhas been a trusted, family-run, boutique agency with a reputation for professionalism, stability, and genuine care.
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We specialise in property management and pride ourselves on building long-term relationships with our clients and tenants. Our team culture is supportive, collaborative and focused on growth — many of our staff have been with us for decades.
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At Ham Kerr Property, we combine traditional personal service with industry-leading technology, automation and virtual assistant support, allowing our team to focus on delivering exceptional client experiences.
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nAbout the Role n
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We are seeking a professional and organized Front Office Receptionistto be the welcoming face of our agency.
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This role is central to the smooth running of our office, creating a positive first impression for clients, tenants and contractors while providing administrative support to our property management team.
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If you enjoy working with people, thrive in an organised environment and take pride in delivering excellent service, this is a fantastic opportunity to build a long-term career in real estate.
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nKey Responsibilities n
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Welcome clients, tenants and visitors to the office with a professional and friendly approach
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Answer and manage incoming phone calls, emails and general enquiries
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Assist the property management and sales teams with administrative tasks and documentation
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Manage keys, mail,



maintenance requests and general office coordination
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Maintain organised digital and physical records using our internal systems
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nAbout You n
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You are friendly, organised and skilled, with strong communication skills and a genuine desire to help people.
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You enjoy being part of a team, take pride in your work, and are comfortable working with modern office systems and technology.
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nWhat You'll Bring n
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Previous reception or administration experience (real estate experience highly regarded)
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Excellent written and verbal communication skills
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Strong attention to detail and organisational skills
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Professional presentation and customer service mindset
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Confidence using office systems, and digital tools
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A Current Agent's Representative Certificate is highly desirable.
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nWhy Join Us? n
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Join a stable, close-knit boutique agencywith a supportive culture
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Work in a professional office with strong systems and technology support
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Ongoing training and development opportunities
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A role with long-term career potential in the real estate industry
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At Ham Kerr Property, we believe the front office sets the tone for everything we do. If you take pride in creating a welcoming environment and enjoy being part of a professional team, we'd love to hear from you.
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📌 Receptionist - Real Estate (Victoria)
🏢 Ham Kerr Property
📍 Victoria