Job Description
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Looking to take the next step in your customer service career?
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We are currently seeking a Customer Service Officer to join a leading financial services organisation supporting customers across Brisbane's western suburbs.
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This is a fantastic opportunity for someone who enjoys helping others, building relationships and delivering exceptional customer experiences in a professional environment.
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Whether your background is in retail, hospitality,
telecommunications,
travel, banking or another customer-focused industry, we'd love to hear from you.
About the Role n
As a Customer Service Officer, you will play a key role in providing outstanding service and support to customers while contributing to a positive team environment.
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Your responsibilities will include:
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Delivering exceptional face-to-face customer service
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Processing customer transactions accurately and efficiently
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Assisting customers with a range of everyday enquiries
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Building strong customer relationships through meaningful interactions
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Promoting digital solutions and self-service options where appropriate
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Maintaining compliance and operational standards
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Supporting branch and team objectives
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About You n
To be successful in this role, you will have:
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Previous experience in a customer-facing role
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Strong communication and relationship-building skills
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A positive, professional and approachable manner
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Excellent attention to detail
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Confidence using technology and learning recent systems
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The ability to work effectively both independently and as part of a team
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Experience gained in retail, hospitality, customer service, contact centres, banking, airlines, telecommunications or sales environments will be highly regarded.
What's On Offer? n
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$***** per hour plus superannuation
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Full training and ongoing support
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Opportunity to gain experience within financial services
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Dynamic and customer-focused environment
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Ongoing casual opportunity
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Valuable career development and transferable skills
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If you enjoy helping people and thrive in a customer-focused environment, we'd love to hear from you.
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Talent Solutions as part of ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
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Aboriginal and Torres Strait Islander people are encouraged to apply.
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📌 Teller (Queensland)
🏢 MPG
📍 Queensland