Job Description
Central Coast Council NSW is seeking a Customer Service Officer to handle inbound calls and provide accurate information across Council services from the Wyong Administration Building.
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You will work in a rapid-paced contact centre, listening carefully, identifying needs and delivering clear guidance while using multiple systems. After training, opportunities may arise to support service counters and digital channels with hybrid work potential.
📌 Hybrid Inbound Customer Service Officer (9‐Day Fortnight) (Central Coast)
🏢 Central Coast Council NSW
📍 Central Coast
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