Senior Ba, Complaints & Estates Transformations (New South Wales)

Senior Ba, Complaints & Estates Transformations (New South Wales)

25 Sep
|
Xpt Software Australia
|
New South Wales

25 Sep

Xpt Software Australia

New South Wales

Job Description
XPT Software Australia is seeking a Senior Business Analyst focused on Complaints to evaluate downstream impacts of the UNITE transformation initiatives within the Complaints business in Customer Production and Support.
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You will define business requirements, support Agile delivery teams, and drive business readiness through impact assessments, process design, SOP updates, training, communications, UAT, BPIV, and change management activities.
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📌 Senior Ba, Complaints & Estates Transformations (New South Wales)
🏢 Xpt Software Australia
📍 New South Wales

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