Job Description
Key responsibilities
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You will manage the process management system, scope and analyse end-to-end processes, identify risks and improvement opportunities, and support the implementation of practical solutions that improve efficiency, effectiveness and service delivery.
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As the Senior Business Partner Process Management & Improvement, you will manage and coordinate CFA's enterprise-wide process management and improvement program.
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Working collaboratively with stakeholders across CFA, you will lead the program's priorities, framework and improvement initiatives while providing direction and support to the Process Analyst.
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In this pivotal role, you will: Identify opportunities for process documentation, simplification, standardisation, automation and improved governance.
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What you need
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You will have experience in leading enterprise-wide process management and improvement programs, frameworks and initiatives within a large or complex organisation.
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You will bring proven expertise in process scoping, mapping and analysis, including the ability to identify risks, controls, stakeholders, dependencies, bottlenecks and improvement opportunities with a holistic mindset.
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You will also have demonstrated success managing multiple complex initiatives from scoping and planning through to implementation, perks realisation and ongoing review.
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📌 Senior Business Partner Process Improvement (Victoria)
🏢 Country Fire Authority
📍 Victoria