Job Description
Talent Forge Group is seeking a Head of Customer Success to lead the CS and Support teams in a hybrid Sydney setting. You will own onboarding, adoption, retention and expansion strategies while shaping health metrics and playbooks for scale.
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You will partner with Product, Sales and Engineering to drive growth, improve retention, and reduce churn, balancing strategic direction with hands-on leadership in a rapidly scaling AI SaaS business.
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📌 Scale-Up Cs Leader For Ai-Powered Saas Growth (New South Wales)
🏢 Talent Forge Group
📍 New South Wales
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