Job Description
n
We're looking for an experienced Client Account Manager to own the day-to-day success of a portfolio of client campaigns. You'll be the trusted go-to person for our charity partners and marketing company partners - juggling multiple accounts, driving growth, and making sure every campaign hits its mark. This is a hands-on, relationship-first role for someone who loves variety, moves fast, and isn't afraid to roll their sleeves up.
Key responsibilities n
n
Acting as the primary point of contact for a portfolio of client accounts, building long-term, trusted relationships
n
Managing multiple concurrent accounts and projects, balancing competing deadlines and priorities
n
Tracking account performance and forecasting to keep campaigns on target
n
Managing budgets and ensuring partner organisations operate within agreed spend
n
Partnering with our Business Development team to onboard new clients
n
Spotting and developing opportunities to grow revenue within existing accounts
n
Travelling interstate as needed to support your accounts and partners
n
Working collaboratively with the internal team and our sub-contracted marketing companies to ensure seamless, joined-up delivery for every client
n
About you n
n
Minimum 5 years' experience in account management, client services,



or campaign management
n
Experience in the fundraising or not-for-profit sector is highly regarded
n
A natural relationship-builder with strong negotiation and problem-solving skills
n
Confident managing budgets, reporting, and numerical data for senior stakeholders
n
Highly organised, with the ability to juggle multiple priorities without missing a beat
n
Comfortable and willing to travel interstate as part of the role
n
A proactive, resilient, "get it done" attitude — you thrive under pressure, not despite it
n
A collaborative team player who enjoys working closely with colleagues and external partners alike
n
About us n
Adflex Marketing is a dynamic, quick-moving agency that partners with charity organisations and marketing companies to deliver campaigns that make a real difference. We're growing, we move quickly, and we genuinely invest in our people's careers.
n
A genuinely fun, fast-paced team culture where no two days look the same
n
Real career development opportunities as the business grows
n
Hybrid working — 3 days in the office, 2 days from home
n
Based in Richmond, with a move to the CBD on the horizon
n
#J-*****-Ljbffr

📌 Client Account Manager (Victoria)
🏢 Adflex Marketing
📍 Victoria