Job Description
SALES & EVENTS COORDINATOR — MANIAX AXE THROWING n
Melbourne (Abbotsford) | Full time | $65,000 – $75,000 + super + performance incentive
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Can you turn "just checking prices" into a booking for forty people and a bar tab? If you've got a genuine love of people, a nose for an chance and AXE-cellent banter — we've got the gig for you.
ABOUT US n
MANIAX is the first and largest urban axe throwing company in Australia, creating fun, memorable and safe experiences since ****. We host groups for team-building events, birthday celebrations, hens and bucks parties, date nights and epic get-togethers with a bunch of mates for any occasion.
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We're all about axes, bevs and banter — bringing people together for an axe-perience they won't forget. We operate venues across Victoria, New South Wales, ACT, Queensland and Western Australia, and we're still growing.
ABOUT YOU n
You're the first voice a guest hears, and you make it count. You're curious about people, quick to spot what an event actually needs, and confident asking for the booking.
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You enjoy the rhythm of a busy sales desk - enquiries landing across phone, email, live chat, socials and our AI agent - and you're organised enough that nothing slips. You care about detail because you know a mis-keyed booking ruins someone's birthday.
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You're motivated by targets rather than intimidated by them, and you'd rather solve a problem than upscale it. A working knowledge of puns, Vikings and craft beer won't hurt your chances.
ABOUT THE ROLE n
Based at our Abbotsford head office, the Sales & Events Coordinator converts enquiries into bookings and makes sure every MANIAX guest - nationally - has an axe-cellent experience from first contact to final throw.
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This is the entry point into the MANIAX sales team,



with a clear path through to Sales Specialist and Senior Sales Executive as you build your track record.
WHAT YOU'LL DO n
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Convert incoming enquiries into confirmed bookings across every channel - phone, email, live chat, social and online forms
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Maximise booking value by recommending the MANIAX products and add-ons that genuinely fit the group
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Look after guests before and after their visit, resolving issues quickly and protecting repeat business
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Work with Venue Managers to make custom and unusual requests happen
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Keep customer and pipeline records accurate and current in HubSpot and our booking systems
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Proactively reach out to past and prospective customers to generate and retain bookings
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Bring ideas to cross-functional projects that improve the MANIAX offering
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WHAT YOU'LL BRING n
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Sales and/or customer service experience in a high-volume environment, with a record of hitting targets
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Excellent attention to detail and accurate data entry
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Strong written and verbal communication
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The ability to juggle multiple enquiries without dropping any of them
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Initiative - you'll back yourself to work something out rather than wait to be told
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Australian working rights
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Nice to have, not essential: n
experience with a CRM (HubSpot especially), or with booking software such as ROLLER, FareHarbor, Venue Sumo, OpenTable or SevenRooms.
WHAT'S IN IT FOR YOU n
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$65,000 – $75,000 base + superannuation
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Performance incentive scheme rewarding conversion and booking value
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Clear progression pathway within the national sales team
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A growing Australian business where your ideas actually get heard
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MANIAX is an equal opportunity employer. We welcome applicants of all backgrounds and are happy to adjust our process to suit your needs — just let us know what you need.
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#J-*****-Ljbffr

📌 Sales & Events Coordinator -- Maniax Axe Throwing (Victoria)
🏢 MANIAX Axe Throwing
📍 Victoria