Job Description
n
Pizza Riviera Heatley is looking for a motivated and reliable
Store Supervisor / Manager
to take ownership of the day-to-day operation of our busy store.
n
This is a hands-on leadership role suited to someone who enjoys working with people, maintaining high standards and ensuring the store runs efficiently. You will play a key role in leading the team, supporting staff development and ensuring our customers receive great service every time.
Key Responsibilities n
n
Oversee the daily operations of the store
n
Allocate staff and ensure appropriate shift coverage
n
Assist with staff training and manage staff availability
n
Assist with rostering and labour management
n
Maintain high standards of customer service
n
Monitor food quality, presentation and service standards
n
Complete stock ordering and monitor stock levels
n
Minimise wastage and maintain appropriate stock control
n
Follow food safety, workplace health and safety and company procedures
n
Assist with achieving sales, service and operational targets
n




Lead by example and contribute to a positive team culture
n
About You n
We are looking for someone who is:
n
n
A confident and capable team leader
n
Reliable, organised and responsible
n
Comfortable making decisions and taking ownership
n
Experienced in hospitality, food service or retail management
n
Confident managing a team in a fast-paced environment
n
Able to remain calm under pressure
n
Strong with communication and customer service
n
Comfortable with stock ordering and basic administrative responsibilities
n
Willing to work hands-on alongside the team
n
Available to work a flexible roster, including evenings and weekends
n
Passionate about maintaining high standards
n
Apply Now n
If you are an experienced hospitality qualified who is ready to take the next step in your career and make a real difference within a store, we would love to hear from you.
n
Apply today with your resume and a brief introduction outlining your relevant experience.
n

📌 Store Supervisor / Manager - Pizza Riviera Heatley (Townsville)
🏢 Ottos Group
📍 Townsville