Tolling Reform & Customer Experience Lead (New South Wales)

Tolling Reform & Customer Experience Lead (New South Wales)

25 Sep
|
Transport For Nsw
|
New South Wales

25 Sep

Transport For Nsw

New South Wales

Job Description
Transport for NSW is seeking a senior tolling and program specialist to lead toll relief and reform initiatives within a high‐visibility public sector program. You will translate customer insights into measurable improvements and oversee risk, reporting and stakeholder engagement.
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The role requires mentorship of team members, collaboration with product managers and customer teams, and delivery of evidence‐based solutions that boost customer satisfaction and operational efficiency within a
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📌 Tolling Reform & Customer Experience Lead (New South Wales)
🏢 Transport For Nsw
📍 New South Wales

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