Job Description
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Are you passionate about delivering exceptional customer service and making a positive impact in your local community?
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We are seeking a Customer Service Officer to join a leading financial services organisation supporting customers across the Toowoomba region. This is an exciting opportunity to work in a professional, customer-focused environment where no two days are the same.
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Whether you come from retail, hospitality, banking, travel, telecommunications or another customer-facing industry, we'd love to hear from you.
About the Role n
As a Customer Service Officer, you'll be the face of the organisation, helping customers with their day-to-day service needs while delivering an outstanding experience.
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Your responsibilities will include:
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Providing exceptional face-to-face customer service
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Processing customer transactions accurately and efficiently
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Assisting customers with general enquiries
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Building strong relationships with customers
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Promoting digital service options where appropriate
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Maintaining a high level of accuracy and attention to detail
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Supporting daily branch operations and team objectives
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About You n
To be successful in this role, you'll have:
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Previous customer service experience
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Strong communication and interpersonal skills
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A positive and professional attitude
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Excellent attention to detail
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Confidence learning new technology and systems
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The ability to work effectively in a team setting
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Experience in retail, hospitality, contact centres, financial services, telecommunications or other customer-facing roles will be highly regarded.
What's on Offer? n
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$***** per hour plus superannuation
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Full training provided
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Opportunity to gain experience within the financial services sector
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Supportive and collaborative team environment
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Ongoing casual opportunity
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Valuable customer service and professional development experience
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If you're passionate about helping customers and delivering exceptional service, we'd love to hear from you.
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Talent Solutions as part of ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
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Aboriginal and Torres Strait Islander people are encouraged to apply.
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By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more
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📌 Teller (Toowoomba)
🏢 ManpowerGroup Australia
📍 Toowoomba