Job Description
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We're partnering with a large Queensland Government department to find a Senior Learning & Knowledge Management Officer for a major enterprise systems program.
The role n
You'll design, develop and evaluate learning and knowledge content (eLearning, face-to-face training and end-user documentation) for large statewide implementations across workforce management, payroll, SAP S/4HANA and SAP SuccessFactors.
Key responsibilities n
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Coordinate the design and development of courses, training manuals and evaluations using instructional design methods
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Develop knowledge management frameworks and supporting business and system practices
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Provide functional leadership to a team creating and maintaining end-user documentation and support materials
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Update user documentation for software releases, including quality review and knowledge transfer
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Manage version control so knowledge libraries and portals hold the latest content
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Lead quality checks and audits of
documentationAdvise
project teams and stakeholders on knowledge management tools
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We're partnering with a large Queensland Government department to find a Senior Learning & Knowledge Management Officer for a major enterprise systems program.
The role n
You'll design, develop and evaluate learning and knowledge content (eLearning, face-to-face training and end-user documentation) for large statewide implementations across workforce management, payroll, SAP S/4HANA and SAP SuccessFactors.
Key responsibilities n
n
Coordinate the design and development of courses,



training manuals and evaluations using instructional design methods
n
Develop knowledge management frameworks and supporting business and system practices
n
Provide functional leadership to a team creating and maintaining end-user documentation and support materials
n
Update user documentation for software releases, including quality review and knowledge transfer
n
Manage version control so knowledge libraries and portals hold the latest content
n
Lead quality checks and audits of documentation
n
Advise project teams and stakeholders on knowledge management tools
n
About you n
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Experience coordinating the design, creation, packaging and maintenance of knowledge resources
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Proven ability to develop, implement and evaluate learning resources for blended training
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Sound application of contemporary L&D; principles in complex, high-change environments
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Excellent writing skills across work instructions, training and assessment materials, and work support tools
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Confidence facilitating and consulting at all levels in complex project environments
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Robust relationship-building skills across teams and stakeholders
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Experience developing training for SAP or other large enterprise systems is highly regarded.
The details n
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Contract until 31 December ****
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(Location and hybrid arrangements)
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$****** per day inc. super
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Some out-of-hours, weekend and public holiday work may be required
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Full Australian working rights required.
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#J-*****-Ljbffr

📌 Senior Learning & Knowledge Management Officer (Queensland)
🏢 empire group
📍 Queensland