First Focus is seeking an experienced Incident & Change Manager in Australia to own and continuously improve two critical service functions. You will lead major incidents, shape incident quality, and drive change management with automation and insights.
You will report to the Head of Service Delivery and work in a adaptable hybrid setup, applying robust judgment, stakeholder influence and problem-solving to deliver lasting improvements.
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📌 Incident & Change Leader: Own & Elevate Critical Services Brisbane City
🏢 First Focus
📍 Brisbane
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