Unisys is seeking a Service Desk Coordinator to triage ICT incidents, coordinate with COE and Field Engineers, and ensure timely, accurate ticket information and escalation where needed. You will work within a nationally distributed team to uphold service standards and drive continuous improvement.
The role emphasizes robust communication, customer service, and adherence to ITIL/ITSM principles, with a focus on high-volume ticket handling and onsite coordination as required.
J-18808-Ljbffr
📌 Strategic Ict Service Delivery Lead Townsville (Australia)
🏢 Unisys
📍 Australia
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