Job Description
The Star Sydney is seeking a Service Operations Lead to transform IT Service Operations into a high-performing, scalable function that supports a 24x7 setting. You will embed IT service disciplines and drive data-led decisions to improve SLAs, reliability, and customer experience.
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You will build team capability across Service Desk, Application Support, and Field Services, promoting accountability and continuous improvement to enable strategic growth and operational resilience.
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📌 It Service Ops Lead -- 24Reliability & Growth (New South Wales)
🏢 The Star Entertainment Group
📍 New South Wales
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