carsales.com.au is seeking a Customer Success Manager to drive retention, product adoption and long-term value across a growing Industry & Leisure portfolio. You will build solid client relationships, conduct performance reviews, and deliver proactive guidance to maximise SaaS value.
You will partner with State Managers and other teams to ensure a seamless customer journey, monitor health metrics, identify risks, and manage a high-volume portfolio with a structured, proactive approach.
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