Job Description
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This is a permanent part time (3 days per week) role suited to someone who enjoys being close to the business, working directly with end users, and resolving issues in real time. There is also potential for the role to become full-time. The option to contract 3 days per week may also be considered.
About the Role n
You will be responsible for delivering high-quality EUC and desktop support across multiple client sites, ensuring users are supported effectively across their day-to-day technology needs. You will be a practical, customer-focused IT professional with strong troubleshooting skills and experience working in fast-paced support environments. Approachability, good written and verbal communication skills are a must for this role.
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Proven experience in
EUC, Desktop Support, or similar hands-on roles involving incident troubleshooting and timely resolution
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Solid knowledge of
Windows environments
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Experience building and imaging hardware, with technical knowledge of laptop devices
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Experience with
Microsoft 365, Active Directory, Intune and SCCM
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Solid understanding of
networking fundamentals (DNS, DHCP, VPN) and ability to diagnose connectivity issues
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Printer troubleshooting experience
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Experience working with
ServiceNow or similar ITSM tools
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Strong communication and customer service skills
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Familiarity with
ITIL practices
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Additional Requirements n
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Available to start ASAP
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Ability to
work onsite 3 days per week
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Southport location ideal
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Must have a
valid driver's licence and own vehicle
(travel between sites required)
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Must be an Australian Citizen with a valid QLD blue card (working with children clearance)
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#J-*****-Ljbffr

📌 Desktop Support (Euc) Engineer (Queensland)
🏢 NRI Australia & New Zealand
📍 Queensland