Job Description
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O'Connors has been proudly supporting Australian farmers for over 60 years, delivering leading agricultural machinery, precision farming technology and trusted aftersales support across regional Australia.
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We are seeking an experienced and motivated Service Manager to lead our Service Department at our Corowa dealership.
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This is an exciting leadership opportunity for someone who enjoys developing people, driving operational performance and delivering exceptional customer service.
About the Role n
Reporting to the Branch Manager, you will lead the Service Department and be responsible for ensuring strong team performance, customer satisfaction and achievement of key business objectives.
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Key responsibilities include:
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Leading, mentoring and developing a high-performing Service team
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Managing workshop operations, scheduling and technician allocation
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Driving productivity, efficiency and timely completion of repair orders
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Building solid customer relationships and ensuring a positive service experience
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Overseeing warranty administration, invoicing and operational compliance
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Managing service department budgets and performance reporting
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Identifying opportunities to grow the service business and strengthen customer engagement
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Promoting a strong safety culture and commitment to O'Connors' values.
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About You n
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Proven leadership and people management experience
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Strong operational and commercial skills within a workshop, service or technical environment
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Excellent communication and customer relationship skills
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The ability to motivate and engage a team to achieve results
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Strong organisational skills and attention to detail
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A commitment to continuous improvement, safety and quality outcomes
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Experience in agriculture is highly regarded; however, candidates from the automotive, trucking, transport, heavy equipment, mining or related industries are encouraged to apply.
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Why Join O'Connors? n
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Lead a key department within a respected and growing organisation
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Competitive remuneration package including company vehicle and phone
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Employee benefits and staff discounts
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Ongoing leadership development and career progression opportunities
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A supportive and collaborative team culture
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The opportunity to make a genuine impact on business performance and customer outcomes
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📌 Service Manager (New South Wales)
🏢 O'Connors
📍 New South Wales