Job Description
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Dingley, VIC | Full-Time | Monday to Friday
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Do you thrive in a fast-paced environment where no two days are the same? Are you the person who loves keeping everything organised, ensuring orders run smoothly, and delivering exceptional customer service?
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We're looking for an experienced Customer Service Officer to join a friendly and supportive team based in Dingley. If you've worked in a similar customer service or order processing role and enjoy being the go-to person for customers and internal teams alike, we'd love to hear from you.
Customer Service Officer n
Dingley, VIC | Full-Time | Monday to Friday
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Do you thrive in a fast-paced environment where no two days are the same? Are you the person who loves keeping everything organised, ensuring orders run smoothly, and delivering exceptional customer service?
n
We're looking for an experienced Customer Service Officer to join a friendly and supportive team based in Dingley. If you've worked in a similar customer service or order processing role and enjoy being the go-to person for customers and internal teams alike, we'd love to hear from you.
What you'll be doing: n
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Processing customer orders accurately and efficiently
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Managing customer enquiries via phone and email
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Liaising with sales, production, warehouse and transport teams to ensure orders are delivered on time
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Preparing invoices and credit notes
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Checking orders for accuracy and resolving any discrepancies
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Generating daily reports and maintaining customer records
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Providing general administration support and helping the wider team when needed
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What we're looking for: n
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Previous experience in a customer service role where order processing has been a key part of your day
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Strong attention to detail and confidence working with data and systems
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Excellent communication skills and a genuine passion for helping customers
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Someone who enjoys juggling multiple priorities while staying calm under pressure
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Solid Microsoft Office skills and the ability to pick up new systems quickly
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A proactive team player who isn't afraid to roll up their sleeves
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What's in it for you? n
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Join a supportive, down-to-earth team that enjoys working together
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Stable, full-time opportunity with a well-established business
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Convenient Dingley location with onsite parking
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A varied role where your contributions genuinely make a difference
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Outstanding team culture with plenty of laughs along the way
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If you're someone who enjoys the satisfaction of seeing orders through from start to finish and takes pride in delivering outstanding customer service, we'd love to hear from you.
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