Job Description
Disability Support Worker - Complex Behaviours & Mental Health – Newcastle n
Ambition Health Group is a leading healthcare organisation providing high-quality services across the NDIS, Support at Home (My Aged Care), TAC, WorkSafe, NIISQ, DVA, Hospital in the Home and private healthcare sectors.
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With a team of
600+ healthcare professionals
supporting clients across Australia, we're expanding our Newcastle operations and are looking for passionate
Disability Support Workers
to join our growing clinical team.
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If you're committed to delivering person-centred care and making a genuine difference in people's lives, we'd love to hear from you.
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About the Role
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You will provide support across a
24-hour roster
, including:
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Day, afternoon and overnight shifts
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Sleep-over shifts
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Weekday, weekend and public holiday availability
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Personal care and daily living support where required
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Support with routines, appointments and community access
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Meal preparation and household tasks
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Medication prompting/support in accordance with the client's plan
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Supporting clients during periods of heightened anxiety, distress or behavioural escalation
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Implementing positive behaviour support strategies and individual support plans
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Maintaining a safe and structured environment
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Encouraging independence, dignity and choice
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Accurate progress notes, incident reporting and other required documentation
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Following all NDIS, workplace health and safety, privacy and safeguarding requirements
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Ambition Health Group is a leading healthcare organisation providing high-quality services across the NDIS, Support at Home (My Aged Care), TAC, WorkSafe, NIISQ, DVA, Hospital in the Home and private healthcare sectors.
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With a team of
600+ healthcare professionals
supporting clients across Australia, we're expanding our Newcastle operations and are looking for passionate
Disability Support Workers
to join our growing clinical team.
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If you're committed to delivering person-centred care and making a genuine difference in people's lives, we'd love to hear from you.
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About You
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We are particularly interested in applicants who have experience working with people who have:
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Mental health conditions
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Complex behaviours
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Emotional dysregulation
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Behaviours of concern
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A history of aggression or challenging behaviours
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Intellectual disability and/or dual diagnoses
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You will ideally have experience in
high-support or complex-care environments
and be comfortable working independently while knowing when to escalatio...n to management.
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The successful applicants will be:
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Calm, patient and confident in challenging situations
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Reliable and dependable
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Comfortable working with clients who may become verbally or physically aggressive
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Able to maintain professional boundaries
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Non-judgmental, respectful and person-centred
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Observant and able to identify changes in behaviour or presentation
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Confident following behaviour support and risk management strategies
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Comfortable completing detailed progress notes and incident reports
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Physically and emotionally capable of working in a high-support environment
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Available to participate in a
24-hour rotating roster
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What We Offer
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Competitive pay rates of $40–$55 per hour
, depending on experience and shift type
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Penalty rates and applicable allowances where relevant
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Consistent roster opportunities
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Day, afternoon, overnight and sleep-over shifts
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Supportive management
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Explicit participant-specific support plans and guidance
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Opportunities to build valuable experience in complex mental health and behavioural support
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A rewarding role where your skills can make a genuine difference
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Essential Requirements
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Previous experience as a Disability Support Worker or in a similar support role
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Demonstrated experience working with people with mental
health/psychosocial
disabilities and complex behaviours
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Experience managing challenging or aggressive behaviours is highly regarded
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Confident managing hoist transfers and repositioning
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Certificate III or IV in Individual Support, Disability, Community Services or a related qualification
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Current
NDIS Worker Screening Check
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Current Australian Driver Licence
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Reliable vehicle and appropriate insurance
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Current First Aid & CPR
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Current National Police Check
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Working With Children Check
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Current Flu vaccination
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100 points of ID
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Australian working rights
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Important
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Previous experience in mental health, complex behaviours, behaviour support, or high-intensity disability services is strongly preferred.
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If you are an experienced Disability Support Worker who is confident supporting people with complex mental health and behavioural needs, we would love to hear from you.
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About Ambition Health Group
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Ambition Health Group is a trusted Australian healthcare provider delivering compassionate, person-centred care across disability, aged care, community nursing and hospital services.
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Our mission is straightforward:
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Beyond Boundaries. Beyond Care.
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We believe our people are our greatest asset and pride ourselves on creating an environment where healthcare professionals are respected, supported and empowered to build meaningful careers.
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📌 Disability Support Worker - Complex Behaviours & Mental Health - Newcastle (New South Wales)
🏢 Ambition Health Group
📍 New South Wales