Job Description
Saint Haven in Melbourne is seeking a Head of Retention to own the group-wide member retention and engagement strategy for one of Australia's fastest-growing luxury wellness brands.
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This newly created role combines data-driven decision making with high-touch member interactions, aiming to reduce churn, boost visitation and loyalty across the Melbourne and Sydney clubs in a hybrid setting.
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📌 Head Of Retention & Member Lifecycle (Victoria)
🏢 Gurner Group
📍 Victoria
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