Operations Supervisor (Process Assistant), Inbound - Day Shift
Job ID: ******** | Amazon Commercial Services Pty Ltd
We're seeking for an experienced Process Assistant to join the team at our Fulfillment Center in Dandenong working on day shift (7am - 5pm).
The Process Assistant will support the Area Manager, and will hold responsibilities specific to your process path.
You'll be the go-to person for team members during your shift, guiding them to follow established processes and ensuring smooth day-to-day operations. This is a hands-on role that will give you practical experience with the tools and systems.
Key job responsibilities
Support and work in Inbound and other departments as required
Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties
Providing coverage for Area Managers
Providing policy follow-up, attendance tracking (duties do not extend to discipline)
Tracking and reporting of abor hours
Assisting the floor as an associate resource, training associates and verifying SOP compliance
Ensuring successful area performance, through tracking, reporting and feedback of associate performance
Participating in Operational Excellence initiatives in some capacity
Fully understanding workflow and daily production goals
Assisting in keeping work area clean and organised,
Identifying and addressing safety hazards within the work area
Coaching associates to work safely at all times
Referring all job injuries immediately to area manager
Basic Qualifications
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Work 38+ hours per week,



and overtime as required
Previous experience leading teams
Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
Experience working with computers and Microsoft Office (Outlook, Word, Excel).
Preferred Qualifications
Leadership experience directly managing others,
Experience working within a similar field (manufacturing/distribution/warehousing/large retail)
Experience with performance metrics and lean process improvement
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon is an equal chance employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.
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📌 Operations Supervisor (Process Assistant), Inbound - Day Shift (Melbourne)
🏢 Amazon
📍 Melbourne