It Service Desk Lead -- Hybrid, People‐First Leader (Victoria)

It Service Desk Lead -- Hybrid, People‐First Leader (Victoria)

25 Sep
|
Melba Support Services
|
Victoria

25 Sep

Melba Support Services

Victoria

Job Description
Melba Support Services is seeking a Service Desk Team Lead for a full time, 24/7? 7:00am–7:00pm rotating schedule.
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The role combines leadership, service management and hands-on IT support to deliver high-quality, customer-focused assistance to Melba staff. You will coach a team of Service Desk Analysts, drive service improvements and act as escalation point for complex issues while collaborating with internal stakeholders and external providers in a hybrid working model based partly in
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📌 It Service Desk Lead -- Hybrid, People‐First Leader (Victoria)
🏢 Melba Support Services
📍 Victoria

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