Job Description
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Our client is an established professional services business seeking a proactive Client Services Administrator to join its team.
n This is a great opportunity to join a supportive working environment where you'll have the chance to take ownership of your work, develop your skills and contribute to the day-to-day operations of the business.
The Role n
Working closely with the wider team, you'll play an important role in managing client administration, coordinating workflows and ensuring work progresses efficiently.
n Your responsibilities will include:
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Manage client enquiries and maintain professional relationships with internal and external stakeholders.
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Coordinate client onboarding, documentation and ongoing administrative requirements.
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Monitor workflows and follow up outstanding information to ensure deadlines are met.
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Prepare invoices and assist with general billing administration.
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Maintain accurate client records and manage confidential documentation.
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Liaise with internal teams to coordinate tasks and resolve outstanding matters.
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Identify opportunities to improve administrative processes and support business operations.
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The Company n
Our client is an established professional services business seeking a proactive Client Services Administrator to join its team.
n This is a great opportunity to join a supportive working environment where you'll have the chance to take ownership of your work, develop your skills and contribute to the day-to-day operations of the business.
The Role n
Working closely with the wider team, you'll play an important role in managing client administration, coordinating workflows and ensuring work progresses efficiently.
n Your responsibilities will include:
n
n
Manage client enquiries and maintain professional relationships with internal and external stakeholders.
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Coordinate client onboarding,



documentation and ongoing administrative requirements.
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Monitor workflows and follow up outstanding information to ensure deadlines are met.
n
Prepare invoices and assist with general billing administration.
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Maintain accurate client records and manage confidential documentation.
n
Liaise with internal teams to coordinate tasks and resolve outstanding matters.
n
Identify opportunities to improve administrative processes and support business operations.
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About You n
We're open to candidates at different stages of their careers, from experienced Client Services Administrators through to junior professionals with robust transferable skills.
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You'll ideally bring:
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At least 1 year of experience in administration, client services or a similar professional environment.
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Strong communication skills and the confidence to follow up with clients and internal stakeholders.
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Excellent organisation and attention to detail, with the ability to manage competing priorities.
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A proactive approach to your work, with the confidence to take ownership and solve problems.
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Highly regarded (but not essential):
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Previous experience within an accounting, legal or other professional services environment.
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Experience with client management systems, invoicing or compliance-related administration.
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Why You'll Love This Role n
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Competitive salary of $70,000–$85,000 + super, depending on experience.
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Opportunity to develop your career within professional services.
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WFH flexibility following probation.
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Convenient eastern suburbs location.
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Varied responsibilities with the opportunity to contribute ideas and improve processes.
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Interested? n
If you're an experienced administrator looking for your next opportunity, or a motivated junior professional ready to develop your career, we'd love to hear from you.
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📌 Client Services Support Officer (Victoria)
🏢 Kennedy Reid
📍 Victoria