Job Description
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Tarkine Consulting Group has been engaged to find a Business Development Manager for a fast-growing technology consulting firm building genuinely agentic AI solutions for Australian enterprise. Our client helps businesses replace slow, manual, people-heavy operations with AI-led managed services — deploying agentic AI across functions like customer service, collections, accounts receivable and payable, and loan processing. With a delivery footprint across Australia and Manila, they pair proprietary IP with hands-on onshore/offshore delivery teams to run these functions end-to-end on behalf of their clients.
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The results speak for themselves: clients have seen multi-day, manual processes compressed to same-day turnaround, customer service teams cut down to a fraction of their original headcount, and collections performance lifted well beyond what a manual team could achieve — all fully automated end-to-end. The business is now looking for someone to build its next wave of managed service contracts and open new client relationships beyond its current base.
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Why Apply?
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Proven results, not theory: real, measurable client outcomes across loan processing, collections and customer service — turnaround cut from days to hours, and headcount-heavy functions run leaner with automation doing the heavy lifting.
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Proprietary IP and platform: a productised set of agentic automation modules — customer service, order-to-cash, collections, loan processing — delivered through onshore/offshore managed service teams of 8–20 people on multi-year engagements.
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Sales support most BDMs don't get: an internally-built lead generation engine running 24/7 across LinkedIn and other channels, qualifying CIOs, platform managers and business buyers, and feeding warm, tracked leads straight into the CRM.
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Direct access to the Founder: work closely with the business's Founder/Director on strategy, pricing and solutioning, with no layers of management in between.
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A ground-floor opportunity to help rebuild the sales engine as the business repositions around AI-led managed services.
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What You'll Do
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Own the full sales cycle for the business's managed services offering — from qualifying inbound and outbound leads through to proposal, negotiation and close.
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Build relationships with CIOs, COOs, Heads of Operations and Customer Service, and other business buyers, translating their operational pain points into a case for AI-led managed services.
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Work closely with the delivery and solutioning team to shape and price winning proposals for complex, multi-year managed service engagements.
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Use, and help refine, the business's internal LinkedIn lead-generation and CRM system to convert a steady flow of qualified leads into pipeline.
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Represent the business's automation and managed services capability in market, with a sharper, AI-led story built around real client outcomes.
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Help build out new managed service contracts — loan processing, collections, customer service, order-to-cash — as the business diversifies its client base.
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What You Bring
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Experience selling complex, multi-year services or managed service engagements — not just point solutions or software licences.
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Genuine credibility discussing business process, operations and automation with senior stakeholders, and comfort translating between business requirements and technology delivery.
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A track record of converting relationships into revenue — whether you're an emerging BD skilled who is hungry to build a career on the back of a strong product and genuine leads, or a more experienced enterprise seller. A large contact book on its own isn't enough; our client is looking for someone who can close.
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A self-starter mentality and comfort with a proactive, high-volume outreach cadence (LinkedIn, direct outreach, networking) — this is a pipeline-building role, not an order-taking one.
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Based in Sydney (strongly preferred); Melbourne-based candidates will also be considered.
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What's on Offer
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A genuinely differentiated platform to sell — proprietary IP, live case studies and an in-house lead-generation engine feeding your pipeline.
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Direct access to the Founder/Director for deal support, pricing and solutioning.
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Career growth as the business scales its managed services offering beyond its current client base.
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Diversity, Equity & Inclusion
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Our client is proud to be an equal-opportunity employer.
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They value diversity and are committed to fostering an inclusive and respectful workplace where everyone feels supported and empowered to thrive.
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Applications are welcome from people of all backgrounds, including women, Aboriginal and Torres Strait Islander peoples, people with disability, and those from culturally and linguistically diverse communities.
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Business Development Manager - Managed Services & Agentic AI • Sydney, New South Wales, Australia
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#J-*****-Ljbffr

📌 Business Development Manager - Managed Services & Agentic Ai (New South Wales)
🏢 Tarkine Consulting Group
📍 New South Wales